Delete your account

Last updated: August 27, 2026

You can delete your VinylSonar account and the data attached to it at any time. Deletion is permanent — there is no undo and no recovery window, so please read what is removed before you start.

Option 1 — in the app (fastest)

Open VinylSonar and sign in.
Go to Profile.
Choose Delete account and confirm.

Your account and data are removed immediately. You are signed out and the account can no longer be used to sign in.

Option 2 — request it without the app

If you no longer have the app installed, or cannot sign in, email [email protected] from the email address on the account, with the subject Account deletion request.

We will verify that the request comes from the account holder and complete the deletion within 30 days, normally much sooner. We will confirm by email once it is done.

Cancel your subscription first if you have one. Premium and Store subscriptions are billed by Google Play or the App Store, not by us, and deleting your VinylSonar account does not cancel them. Cancel in the Play Store or App Store subscriptions screen before deleting, or you may continue to be charged for a subscription you can no longer use.

Delete only some of your data

You do not have to close your account to remove things. From inside the app you can delete, at any time and without affecting anything else:

Your profile photo — Profile → Remove photo
Your location — Profile → remove location, which also stops your listings showing a distance to other collectors
Any record in your collection, along with the photos attached to it
Any marketplace listing you have posted, along with its photos
Your wishlist alerts and the artists you follow

For anything not covered above, email [email protected] describing what you would like removed. We respond within 30 days and will tell you if anything has to be kept, and why.

What is deleted

Everything belonging to your account, including:

Your profile — display name, avatar, bio, location, store details, phone and email
Your sign-in credentials, so the account can no longer be used to log in
Your collection and its value history, wishlist alerts, followed artists
Your marketplace listings, deals, and every photo you uploaded
Your messages, chat-room posts and reactions, and your conversations
Ratings and reviews you wrote, people you follow, users you blocked
Reports you filed, referral invitations you sent, and any referral credit
Notifications, and all of your files in our image storage

What is kept, and why

Two narrow exceptions. Both exist because the data is about somebody else as much as it is about you, and erasing it on one person's request would erase the other person's record.

Reports other people filed about you	Moderation history about conduct towards other users. If deleting an account erased it, anyone could clear their record by deleting and signing up again.
Sales where you were the buyer	The sale record is the seller's trading history and their sold-price record. It is kept with your identity removed — the buyer field is cleared, so the row no longer points at you.

We may also retain records where the law requires it, such as transaction records needed for tax or accounting, for as long as that obligation lasts.

Questions

Email [email protected]. See also our Privacy Policy.